Starlink security (“we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website and when you interact with us regarding our security, networking, communication, and installation services.
By using our website, you agree to the practices described in this policy.
Information We Collect
We may collect personal information that you voluntarily provide when you:
- submit an enquiry form
- request a quote
- contact us by phone, email, or through our website
- book a service
- subscribe to updates or marketing communications
The information we collect may include:
- your name
- email address
- phone number
- business name
- service address
- any other information you choose to provide
We may also collect non-personal information such as browser type, device information, pages visited, and general website usage statistics.
How We Use Your Information
We use your information to:
- respond to enquiries and quote requests
- provide the services you request
- schedule installations, repairs, and maintenance
- communicate with you about your project
- improve our website and customer experience
- conduct internal analysis and business research
- send marketing or promotional communications where permitted by law
We only use personal information for purposes that are reasonably necessary for our business operations or as otherwise authorised by you.
Cookies and Website Analytics
Our website may use cookies and similar technologies to improve functionality and analyse website traffic.
Cookies may help us understand:
- how visitors use our website
- which pages are most popular
- how users navigate through the site
These technologies generally do not identify you personally. You can adjust your browser settings to refuse cookies, although some website features may not function properly.
Sharing Your Information
We do not sell or rent your personal information to third parties.
We may share your information with trusted service providers who assist us with website hosting, customer management, communications, analytics, or other business operations. These providers are required to handle information confidentially and only for authorised purposes.
We may also disclose information where required by law, regulation, court order, or government authority.
Data Security
We take reasonable steps to protect personal information from unauthorized access, loss, misuse, disclosure, or alteration.
Information submitted through our website is stored using appropriate security measures, and access is restricted to authorised personnel who require the information to perform their duties.
While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.
Links to Other Websites
Our website may contain links to external websites for your convenience.
We are not responsible for the content, security, or privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.
Accessing or Correcting Your Information
You may request access to the personal information we hold about you and ask us to correct inaccurate or outdated information.
To make a request, please contact us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, legal requirements, or privacy practices.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
- Business Address: 53 Dalmilling Dr, The Vines WA 6069, Australia
- Phone Number: +61 433 989 504
- Email Address: info@starlinksecurity.com.au